Digital Innovation

Do your digital innovations serve the people who matter most to you? We help connect your core strengths with your most important customers.

Upskill Your Digital Innovation Team

We help digital teams do three things:

Digital Innovation as a Strategy

We help digital teams design and test their vision for the future and their approach to strategic change. Our goal is to assemble your organization's brilliant technical minds and help them craft compelling strategies and stories that excite colleagues. Get your teams outside of the insular world of technical conversations: we help digital teams prepare to present their ideas to leaders throughout your organization.

Digital teams are sometimes seen as 'service providers' by other groups within an organization. However, we know that digital innovation is a critical component of growth, and that opportunities abound for new business models and forms of customer engagement.

Level up your digital and technology teams by helping them master crucial planning and storytelling tools. Your whole team will see how they can deliver value by driving human-centered innovation.

Human-Centered Design Requires Conversations with Customers

Whether a team is designing new digital products or updating legacy systems to meet modern demands, it is essential to temper the risk of building 'an abandoned playground' by running user interviews and testing prototypes with external folks. We use visual tools to go beyond surveys and engage groups of people in energetic conversations.

These interactive experiences help digital teams engage with their end users; we do not conduct endless interviews and write drab reports. A typical engagement involves designing a custom visual structure (design canvas, whiteboard layout, virtual tool, etc.) and facilitating conversations in groups with any number of people, in any language.

A Human-Centered Design and Testing Process

We create custom experiences that yield powerful feedback for concepts and prototypes. Testing your ideas keeps them human-centered. We help you encourage a culture where teams rigorously test their ideas as they seek to realize their innovations.

A Culture of Testing Helps You:
Increase implementation of ideas
Stay relevant in changing landscape
Stay a step ahead of the market and anticipate change

Connect Innovation to Stakeholders

We believe success is built on delivering value through a great customer experience. We help you develop human-centered innovations that eliminate the pains that hold your customers, users, and stakeholders back‚Äďand create gains they need to achieve.

We're doing this to build stakeholder loyalty. Empowering your employees, engaging your customers, optimizing your operations, and transforming your product and business model are all necessary to achieve the digital transformation.

Connect with Stakeholders to:

Talk with Our Digital Innovation Team

We have decades of experience exploring opportunities to improve digital and technology teams and helping teams unlock their potential to innovate. Let's talk about how we can explore your organization's biggest ideas and most wicked problems.